Car Key Replacement
Lost or stolen car keys?
Call our mobile Key Assist team for replacement car keys
Car key replacement
Lost car keys can be a real hassle. With Key Assist, it’s simple to get a new car key. We’ll cut replacement or spare keys if yours are broken, faulty, lost or stolen.
From a simple key cut to the latest hands-free fobs, we’ve got you covered. We’ll help whether you’re an ANS Auto member or not.
Why choose a replacement key service?
Car keys, fobs and remotes can be quite complicated. ANS Autocentre Key Assist takes the hassle out of getting spare car keys.
The different types of car keys range from transponder keys to lock transmitters. They all need to be programmed and some need special software and diagnostics. For broken, stolen or lost car keys, it’s best to get a specialist auto-locksmith to help.
Can I get a car key made without the original?
Yes. Our equipment reads the key’s design directly from the car’s lock. So if your car key’s lost or stolen, we’ll cut and program a new one without needing the original. We’ll also disable any old keys as part of our service, to give you peace of mind that no-one can use the missing keys.
How to get a new car key
It’s easy to get a replacement car key cut and programmed. Call us if your key’s lost, stolen, broken or you need a spare.
Flat battery?
If you’ve got a battery that’s past its best, we’ll come to you to replace it – usually on the same day.
Put in the wrong fuel?
Don’t start the car – you could damage it. Sit tight and let ANS Autocentre Fuel Assist help you out.
Questions Mostly Asked By Our Customer
Q1. Good to know
* Key Assist isn’t currently available in the Isle of Man, Channel Islands, Republic of Ireland, the Highlands and Islands, and any location north of Aberdeen. Aberdeen is the most northern point where assistance could be provided.
Terms and conditions apply.
How do you use my data?
To find out how we use your data, please read our privacy notice.
For more information, there's also our cookie policy and website terms and conditions.
Q2. How much does it cost to replace a car key?
The cost of replacing your key depends on what type of key your vehicle uses.
The latest hands-free fobs for keyless entry will cost more than an older-style key remote.
Call our ANS Auto Key Assist team on 0330 173 4219 and we’ll give you a quote for your key replacement.
Q3. Does insurance cover car key replacement?
Whether your insurance covers lost or stolen car keys depends on the type of insurance you have.
With ANS Auto car insurance, you’ll be covered for damaged, stolen and lost car keys if you have comprehensive insurance with us. That’s as long as you don’t leave them in the car unattended.
If the keys, transmitter or keyless fob are lost or stolen, we’ll pay up to £1,000 towards the cost of replacing them. We’ll also pay the cost of protecting your, taking it to the nearest repairers if necessary and delivering it back to you after it’s been fixed.
If you have third party fire and theft insurance, you’ll only be covered for replacement car keys if they’re lost because of fire or theft. If you have third party only insurance with us, it won’t cover you for replacement car keys.
Q4. I’m an ANS Auto member - can I get a replacement key for free?
If you’re a Gold member, you’ll get free key insurance worth £1,500 with your membership.
That means you’ll be covered if your keys are lost or stolen. We’ll help with locksmith charges and a temporary replacement vehicle.
Don't forget to activate your cover for it to apply. You can log in to check your Smart Benefits here.
Q5. How long does it take to replace a key?
Call our ANS Auto Key Assist team on 0330 173 4219 to book a time and date for your appointment. Once we arrive, we can usually replace your key in around 30-40 minutes.
If we need to order a new key, we’ll tell you this up-front and keep you updated on its delivery.
Q6. How do you program a spare key?
Our technicians use special equipment to read what type of key the vehicle needs. This equipment lets them read the coding in the key so they can cut and program another key on the spot.
Q7. Business breakdown customers
Whether your vehicle’s keys have been lost, stolen or damaged – or you just need a spare – we can help.
If you’ve got a large fleet, you can set up a key assist account with us and pay later rather than at the roadside. Get in touch on 0800 551 188 to find out more.
Q8. Compare breakdown cover
Learn more about choosing the right cover for you in our guide on how to compare breakdown cover. Plus, find out what’s included in breakdown cover from the ANS Auto vs RAC.
You can also discover how Green Flag breakdown cover compares to the ANS Auto.